At Sen HR Consulting, we believe there are 8 key elements that inform and drive a company’s culture and values. These are shown in the diagram and explained below.
Respect
We all deserve to be treated with respect but all too often it can be forgotten in the rush to get things done. A respectful work environment directly reduces the potential for conflict, increases morale and results in lower absence and turnover. Naturally this creates a more productive, happy environment. Having respect as a core value encourages a collaboration, trust and teamwork.
Q – To what extent would your employees say they are respected and valued?
Q – How do you personally show respect at work and is this something that could be improved with others in your team?
Communication
We all know that communication can make or break a business. Effective communication resolves problems, unites teams and increases loyalty. Good communication matters at work because few jobs are solo acts. It takes communication to work as part of a team, and even people working alone have to report to someone. Communication is the back bone of a business that wants to involve and engage their employees.
Q – How is communication managed in your business?
Q – In what ways do you think communication could be improved?
Flexibility
Flexibility doesn’t have to be ground-breaking or costly. On a practical level business leaders could consider how meetings, events and working hours could be performed differently or, look at resource plans with a fresh pair of eyes to consider job sharing, part time or remote working. Flexibility is also about how work is managed, and where it is done. As technology changes the way we work, more and more companies are going to need to think about introducing more flexibility into their ways of working.
Q – To what extent does your Company provide flexible working practices?
Q – What else could you do to encourage a flexible way of working?
Diversity
Diversity is about valuing everyone an individual. We are all different therefore the way we work, what we do and how we think and behave will never be the same. One size definitely does not fit all therefore a truly diverse company will treat their employees as individuals, engaging them in decisions to enrich their experience at work.
Q – How do you measure diversity at work?
Q – To what extent could you improve diversity at work?
Learning
A well designed learning and development programme provides both the company and employees with benefits that make the cost and time a worthwhile investment. Employees who are competent and on top of changing industry standards help a company be a strong competitor in an increasingly crowded market.
Q – What learning and development opportunities do you provide your employees?
Q – How frequently do you review and audit the success and relevance of your learning programme?
Appreciation
Studies show that appreciation is directly linked to happiness in the workplace. People positively respond to appreciation expressed through recognition of their good work because it confirms they are valued. When employees and their work are valued, their satisfaction and productivity rise, and they are motivated to maintain or improve their good work.
Q – In what ways do you show your employees appreciation?
Q – How well would your employees say they are appreciated?
Co-operation
Encouraging greater co-operation and less competition internally will mean people are striving towards a common goal and working together, not against each other (and the business). This is about team work but also driving a culture of sharing knowledge, helping and caring for each other. If employees are encouraged to co-operate they are more productive, willing to take on new challenges and will be happier at work.
Q – In what ways do you show your employees appreciation?
Q – How well would your employees say they are appreciated?
Trust
Trust is a characteristic that builds respect and loyalty, as well as a supportive and safe work environment. Successful businesses are built on relationships. At the foundation of all relationships is trust.
Q – How do you create an environment of trust and openness?
Q – In what ways do you think greater trust could help your business?